Contributed by Sermon Central on Jan 10, 2006
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Apologize In Person: When asked how to most effectively apologize for a major problem, a survey of sales and marketing professionals determined the following; Meet with the customer in person (79%), ask someone above you to call the customer (16%, and ask
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Contributed by Sermon Central on Jan 10, 2006
based on 1 rating
| 3,377 views
Trust Counts: 13% of employees distrust their employers to be fair and honest. Virtually no combination of perks and benefits counts for much, unless the worker can feels he can trust his employer. Dennis and Michelle Reina, authors of Trust & Betrayal in the Workplace, say it’s the small gestures
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