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Spam Costs U.S. companies $8.9 million in lost productivity, time, and equipment cost yearly, according to a new study by Ferris Research. It takes an average of 4.4 seconds to delete a spam message as opposed to 1 second for a regular e-mail since the origin of spam is unknown. It also takes time to recover messages inadvertently deleted by spam filters. (DM News 1/6/03)

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