After analyzing many surveys, J. C. Staehle found that the principle causes of unrest among workers, were the following:
1. Failure to give credit for suggestions.
2. Failure to correct grievances.
3. Failure to encourage.
4. Criticizing employees in front of other people.
5. Failure to ask employees their opinions.
6. Failure to inform employees of their progress.
Even the secular world recognizes the power of encouragement.
From: John C. Maxwell, Be a People Person (Colorado Springs, CO: Chariot Victor Publishing, 1994) p.17.
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