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Dave Thomas, Wendy’s Hamburgers, “I got my MBA long before my GED. I even have a photograph of me in my MBA graduation outfit; a knee length work apron. I guarantee you that I’m the only founder among America’s big companies whose picture in the corporate annual report shows him wielding a mop and a plastic bucket. That wasn’t a gag; it was a case of leading by example. At Wendy’s, MBA doesn’t mean Master of Business Administration. It means Mop Bucket Attitude. It’s how we define satisfying the customer through cleanliness, quality food, friendly service, and atmosphere.”

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