After spending 3-1/2 hours enduring long lines, rude clerks and insane regulations at the Department of Motor Vehicles, Glenn Vaughan stopped at a toy store to pick up a gift for his son. “I brought my selection - a baseball bat - to the cash register,” he said. "Cash or charge?" the clerk asked. "Cash," He snapped. Then apologizing for his rudeness, he explained, "I’ve spent the entire afternoon at
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