On Managing Growth: John Chambers, President of Cisco Systems, the 3rd most valuable company in the world, has this advice for managing growth:
· Make your customers the center of your culture. Tie employee compensation programs directly to customer satisfaction results.
· Empower every employee. It will increase productivity and improve retention.
· Thrive on change.
· Teamwork requires open, two-way communications and trust.
· Build strong partnerships.
· Realize competition is good-it will make you better.
(WSJ 6-1/00)
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