Steven Covey tells in, 7 Habits for Highly Effective People, the story of a man who riding an a bus and was greatly disturbed at a young boy who was running up and down the isle of the bus screaming and laughing at the top of his lungs, while the young boys dad just sat idly by. The man could not believe that someone would be so rude and inconsiderate, of the other people around him. He then began to notice other unflattering things about the man. His hair was unkempt so he was probably homeless, and his eyes were bloodshot so he had to be an alcoholic. Finally not able to take anymore of the child this man went and approached the dad and demanded that he get control of his young son.
The dad seeming to be shaken from a trance apologized to the man and told him that the Boys mom, his wife had just died at the hospital after struggling all night and he was trying to think of a way to break the news to the boy.