Let’s play ‘Let’s Pretend’. Let’s pretend that you work for me. In fact, you are my executive assistant in a company that is growing rapidly. I’m the owner and I’m interested in expanding overseas. To pull this off, I make plans to travel abroad and stay there until a new branch office gets established. I make all the arrangements to take my family and move to Europe for six to eight months. And I leave you in charge of the busy stateside organization. I tell you that I will write you regularly and give you directions and instructions. I leave and you stay. Months pass. A flow of letters are mailed from Europe and received by you at the national headquarters. I spell out all my expectations. Finally, I return. Soon after my arrival, I drive down to the office and I am stunned. Grass and weeds have grown up high. A few windows along the street are broken. I walk into the Receptionist’s room. She is doing her nails, chewing gum and listening to her favorite disco station. I look around and notice the wastebaskets are overflowing. The carpet hasn’t been vacuumed for weeks, and nobody seems concerned that the owner has returned. I asked about your whereabouts and someone in the crowded lounge area points down the hall and yells, "I think he’s down there." Disturbed, I move in that direction and bump into you as you are finishing a chess game with our sales manager. I ask you to step into my office, which has been temporarily turned into a television room for watching afternoon soap operas. "What in the world is going on, man?" "What do you mean?" "Well, look at this place! Didn’t you get any of my letters?" "Letters? Oh yes! Sure! I got every one of them. As a matter of fact, we have had a letter study
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