There is a problem at the heart of Christianity. If God is good and loving why is there evil and suffering in the world?
There is an old response when you are asked to do something: “I would if I could but I can’t so I won’t.” That response is like one of the ways our world tries to solve this problem: God wants to end suffering but He can’t. Why that won’t work – that makes God good and loving but NOT omnipotent/all powerful. On the other side, folks say: God is all powerful but is unwilling or uncaring about our suffering. This is the problem faced by Jesus Followers for a long time.