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Maybe We Need To Set Up Appropriate Boundaries ...
Contributed by Mark Eberly on Sep 10, 2007 (message contributor)
Maybe we need to set up appropriate boundaries especially when people transgress our boundaries. This is not an act of condemnation but of self-preservation so that we can live out the love of Christ. When I worked at Pizza Hut as a shift manager, I got a call from a customer where we made a mistake except he was being verbally abusive and vulgar. I firmly apologized for the mistake offering to make things right but if his language continued then I would end the call. He promptly began another tirade. I simply said, “Good bye, sir” hung up. Fortunately, he called back and was much more cordial and we straightened out the problem. I didn’t hold any grudges against the guy. I thought it sad that something so insignificant as a mistake on a pizza would bother him that much and concluded that there must have been other issues at work in his life.